Step 1: Watch for Your Portal Invitation
You’ll receive a secure patient portal invitation by email from Practice Better shortly. You will need to log in to your portal to complete the visit.
👉 The portal is required to complete your visit (and future visits).
Step 2: Upload Information & Photos (If Applicable)
Once in your portal, you may:
Upload photos related to your concern (skin issues, eye redness, rashes, wounds, etc.)
Add any additional details or clarifications that may be helpful
👉 Text messaging is used to notify us of additional information or photos once your visit is booked.
What Happens Next
Your information is reviewed by a licensed nurse practitioner
Follow-up questions, guidance, and treatment plans are delivered through the secure portal.
No video visit or scheduled appointment is required unless requested by the nurse practitioner for additional information.
How to Help Us Respond Quickly
For the fastest turnaround:
👉 Thoroughly complete all intake forms
👉 Upload clear, well-lit photos if your condition is visible
👉 Include your preferred pharmacy, if applicable
The more complete your submission, the faster your visit can be completed.
Typical Response Times
Weekdays: Reviewed every 2 hours during normal business hours
Weekends: Reviewed periodically during daytime hours
Most visits are completed within a few hours.
Prescriptions & Treatment
If appropriate, prescriptions are sent electronically to your selected pharmacy.
Some visits may result in medical guidance or next-step recommendations rather than medication.
Important Safety Information
👉 JetSet Health is for non-emergency concerns only
👉 For severe or urgent symptoms, seek emergency care
👉 Messages are not monitored late evenings or overnight